- Complaint/grievance must be submitted to CAC in writing within two weeks of the occurrence, either via email to cancerandcareers@cew.org or by mail to:
Cancer and Careers
Attn: Rachel Becker, LMSW
250 West 57th Street, Suite 918
New York, NY 10107 - Within two weeks of receipt, email/letter is reviewed by committee consisting of:
And, if appropriate:- Continuing Education Director/Social Work Consultant (Rachel Becker, LMSW)
- Licensed Social Work Committee Member
- Executive Director (Rebecca Nellis, MPP)
- Other Cancer and Careers employees, based on professional experience, role within the organization, etc.
- Third-party facility and/or webinar technology providers.
- Complaint/grievance is discussed by the committee.
- Participant who filed grievance is contacted by one or more members of the committee (including Continuing Education Director/Social Work Consultant) and invited to engage in further discussion and/or provide additional support of allegations.
- A democratic decision is made regarding how to address/resolve the issue.
- Information is shared internally and used to improve future course(s).
- The committee provides the participant with written summary of grievance resolution.