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This resource is listed under: Support Services

Web Site: http://www.cancer.gov

Phone Number: 800-422-6237

Description: This Cancer Information Service program offers toll-free telephone calls to knowledgeable, caring staffers who are experienced at explaining medical information in easy-to-understand terms. Information specialists at the number (dial 1-800-4CANCER, or 1-800-422-6237) answer calls in English and Spanish. They also provide information to deaf and hard-of-hearing callers through the toll-free TTY number (1-800-332-8615). The confidential service is a program of the National Cancer Institute, and the staff has access to comprehensive information on a range of cancer topics, including the most recent advances in cancer treatment. The CIS also provides live, online assistance to users of NCI Web sites (www.cancer.gov, www.nci.nih.gov) through LiveHelp, an instant messaging service available from 9:00 a.m. to 10:00 p.m. Eastern time, Monday through Friday.